Use Case 1: Create Segments using Klevu Events
Using the “Klevu Search' event, you can create profile segments in Klaviyo to help you identify shoppers that have searched for something.
Example of some segments using Klevu Search event:
A segment of shoppers who have searched for apparel and have placed an order in the 30 days.
A segment of shoppers that have searches for watches in the last 30 days. This segment can be used for an Email Marketing campaign with New Arrivals in watches.
Use Case 2: Create Email Flow for Search Abandonment
Step 1: Create a new flow from scratch
Provide a name and tags (optional)
Step 2: Select Metric as your trigger
Step 3: Choose “Klevu Search” as your metric
Step 4: Add Trigger Filters & Flow Filters
Note: You can use any flow filters as you wish. Filters used in this example are for illustrative purposes only.
Step 5: Add a Time Delay
Step 6: Add an Email step to flow
Step 7: Edit Email
Step 8: Use Klevu Search properties & data in your email
Click on Preview (or Preview on and Test)
Once the code is copied, use it in your email template
You can also use the Klevu’s Search Results property to recommend other search results in the template (shown below)
Save your template and repeat the delay and email template as you’d like.