- Check if your CRON is setup properly. Magento uses CRON jobs for 'automatically' updating currency rates, catalog price rules, Google sitemaps, customer notifications etc. Klevu Search plugin also relies on CRON to synchronize products. It is, therefore, very important that you setup a cronjob to execute cron.php OR cron.sh found in your Magento installation folder.
- Magento indices must be uptodate
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In Magento Admin Panel, Go to System → Index Management
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Select All indices
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Select Reindex Data in Actions
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Click on the Submit button
- To make sure Magento indices are always in uptodate status
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Select Change Index Mode in Actions
- Select Update on Save in Index mode
- Click on the Submit button
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