Uninstall the App
- In BigCommerce Admin Panel, go to Apps → My Apps
- Click on Uninstall under Klevu Search App
Remove the Klevu Search templates from theme files
During template integration, if you had followed the automated template integration,
- Klevu app had copied the active theme and imported the Klevu search templates into the new copied theme, so, please revert to the original copy of the theme.
- Also, if you are planning to re-install Klevu Search app then we recommend to delete the theme which has “-klevu” appended to the title of the theme.
During template integration, if you had followed the manual template integration,
- You can either revert back to the original copy of the theme OR reverse the steps of the manual template integration.
Cancel the subscription
- If you want to cancel the Klevu Search subscription then please contact us to cancel the subscription.