Uninstalling the Klevu App from BigCommerce Store

Uninstall the App

  1. In BigCommerce Admin Panel, go to Apps → My Apps
  2. Click on Uninstall under Klevu Search App bc-uninstall-app

Remove the Klevu Search templates from theme files

During template integration, if you had followed the automated template integration,
  • Klevu app had copied the active theme and imported the Klevu search templates into the new copied theme, so, please revert to the original copy of the theme.
  • Also, if you are planning to re-install Klevu Search app then we recommend to delete the theme which has “-klevu” appended to the title of the theme.
During template integration, if you had followed the manual template integration,

Cancel the subscription

  • If you want to cancel the Klevu Search subscription then please contact us to cancel the subscription.