Enabling Personalized Search

Personalized Search Recommendations allow for the promotion of products that a customer has already interacted with, by promoting trending and recently viewed products to the customer when they click on the search box and activate the search function.

This feature is available as part of our Premium+ or Enterprise plan.
How to enable trending and recently viewed products?
  1. For Shopify and BigCommerce:
    Login into Store Admin Panel → Apps → Klevu Search
    For Magento and other platforms:
    Login into Klevu Merchant Center (https://box.klevu.com) with the registered email id and password
  2. Choose appropriate store from the dropdown for which you need to apply Personalized Search feature
  3. Go to Customizations → Personalized Search Recommendations
  4. Check Show trending products and Show recently viewed products boxes to show the personalized trending products and search led clicked products
  5. Click on Save button

Please note, selecting Show trending products will take approximate 12 hours to reflect the changes in search results.