Out of Stock Products in Search Results

By default, Klevu Search does not show Out-of-Stock products in the search results.

Follow the steps below to show/hide Out-of-Stock products in search results:

  1. For Shopify and BigCommerce:
    Login into Store Admin Panel → Apps → Klevu Search
    For Magento and other platforms:
    Login into Klevu Merchant Center (https://box.klevu.com) with the registered email id and password
  2. Choose the appropriate store from the drop down at the top
  3. Go to Customizations → General Settings
  4. Find Out of Stock Products panel
  5. To show out of stock products in search result:
    Check “Show out of stock products in search results” box
    To hide out of stock products from search result
    :
    Uncheck “Show out of stock products in search results” box
  6. If you would like to show a caption such as Sold Out or Out of Stock, enter the caption in text box
  7. Click on the Save button