Follow the steps below for adding manual synonyms. These synonyms, where applicable, are automatically added to the query at runtime and searched along with the original terms searched by the shoppers.
- Login into Shopify Admin → Apps → Klevu Search
- Choose the appropriate store from the drop down and Click on Synonyms tab
- You can add the synonyms in two ways, 1. bi-directional(<=>) and 2. uni-directional (=>)
Adding bi-directional synonyms:For example,
Search term: Sweater
Direction: <=> (bi-directional)
Synonym: sweatshirt, jumper, woolly, woolenHere, all the words (Sweater, sweatshirt, jumper, woolly, woolen) are treated as synonyms of one other. In other words, when a shopper searches for one of these words, all the other synonyms of the same are searched as well.Adding uni-directional synonyms:For example,
Search term: tablet
Direction: => (uni-directional)
Synonym: ipadHere, when a shopper searches for the term “tablet”, the word “ipad” too are searched. However, the vice-versa is not true.Under File Upload tab, you can upload a CSV file containing bi-directional or/and uni-directional synonyms. You can add both the type of synonyms in same CSV file.
Adding bi-directional synonyms:
In a CSV file, words that are synonyms of one other should be written on the same line with comma(,) as a separator.
For example, in CSV file you are adding the keywords as following
beautiful, gorgeous, lovely, stunningHere, all the words are treated as synonyms of one other. In other words, when a shopper searches for one of these words, all the other synonyms of the same are searched as well.
Adding uni-directional synonyms:
To define the uni-direction in CSV file, => sign is used following with comma (,) separated words that are synonyms of that search term.
For example, in CSV file you are adding the search term and synonym as following
apple=>ipod, iphone, ipad
Here, when a shopper searches for the term “apple”, the words “ipod”, “iphone” and “ipad” too are searched. However, the vice-versa is not true.
Please note, it takes up to 15 minutes to reflect the synonyms in search results.