Excluding Products from the Search Results on Specific Search Keyword(s)

Keyword based product exclusion is used to exclude products from the search results on specific search keywords.

This feature is available as part of Premium, Premium+ or Enterprise plan.
How to exclude products from the search results?
  1. For Shopify and BigCommerce:
    Login into Store Admin Panel → Apps → Klevu Search
    For Magento and other platforms:
    Login into Klevu Merchant Center (https://box.klevu.com) with the registered email id and password
  2. Choose the appropriate store from the drop down and click on the Promotions tab.
    product-promotions
  3. Click on the Keyword-based Product Exclusions tab. 
    keyword-exclusion-1
  4. Click on the Add New button.
  5. Keywords:
    • Here, enter the comma separated keywords (search terms) for which you want to exclude products from the search results.  
      keyword-exclusion-add
  6. Set products to exclude:
    • Here, search for the product → Drag and drop the product to the ‘Exclude Products’ box. 
      keyword-based-exclude-products
  7. Click on the Save and Exclude button. Please allow up to 20 minutes for the changes to be visible in the search results.