- Login to the Klevu Merchant Center account.
- Click on Settings at the top right corner of the screen
- If you are the owner of the Klevu Merchant Center, click on User Management from the App Setting.
- Click on Add New User
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Enter the email address who you wish to invite, and select the permissions to assign the required access.
Permissions Add New Stores User will be able to create & manage new store. Manage Billing & Subscription User will be able to view & manage:
- Subscription & Billing Details
- Invoices
- Payment Methods
- Choose which stores should the invited user have access to.
- After selecting the store access. Click on the Invite option.
Note: If you update store access for a user, the change will go in effect after the user re-logs in.
Invited users
The invited users will receive an email to accept the invitation. The link to accept the invitation is valid for 7 days. To gain KMC account access, click on the Accept Invitation
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Fill up the required information
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Click on Accept Invitation
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Login into the Klevu Merchant Center account with your new credentials.
Invitation status
In the following table are examples of the different statuses you’ll see on your User Management screen.
| Status | Description |
| Active Users | The user has access to KMC. |
| Invited Users | The user has been invited, and an email invitation has been sent to them. After they accept the invite, their status will change to Active. |
| Invited Users - Expired | The user has been invited and added to KMC, but the email invitation has been expired. You can resend an invite so they can complete setting up their account. |