When a set of products are returned in a response to a customer query, the ones with higher manual boosting are ranked higher vs. those with no manual boosting or lower manual boosting.
Follow the steps below to promote individual products:
- For Magento and other platforms:
Login into Klevu Merchant Center (https://box.klevu.com) with the registered email id and password
Login into Shopify Admin → Apps → Klevu Search
- Choose the appropriate store from the drop down and Click on Promotions tab
- Click on the Product Promotions tab
- By default, it shows the list of promoted products. Search for the product that you want to boost.
- Assign a boosting score: You can assign a boosting score (a decimal value) between 1 and 999 where 1 is the lowest boosting score and 999 is the highest one. By default, every product has a boosting score of 1.0. To deboost a product, use the boosting score between 0.1 and 0.9.
- Click on the Save button